Tidy Desk

FREQUENTLY ASKED QUESTIONS

 

WILL PEOPLE KNOW I USE A VA?

The answer to that question is entirely up to you!
A good VA and team member will fit right in and take over where you left off, having researched your personal style and product base.
There is no reason for anyone to know that you've got an extra pair of hands involved behind the scenes, if that's your preference.

HOW DO YOU FIGURE OUT YOUR RATES?

I tailor packages to suit each business, as no two are ever the same.
I work out my weekly figures based on the time spent per day/week on your business. Just think of all that free time I'll give to you!

When you break down my weekly rates into a daily sum, you'll quickly realise JUST how affordable my services are. :)

DO YOU WORK AFTER HOURS OR WEEKENDS?

Very simply, yes I can! My usual work days are Mon-Fri however I can tailor social media packages to cover the weekends too.

The needs of each business are unique, and so are the time frames in which you need work done.
Please do keep in mind that rates may change depending on the specific requirements you have.

CAN YOU CREATE OR SHARE CONTENT FOR MY BUSINESS?

Need content for your socials but haven't got the time or skills to capture it yourself? I can definitely help!
Drawing from my experience as an influencer and brand representative, I offer product photography, collaborations + blog reviews as a service.
Check out @mamajags on Instagram.

CAN YOU HELP ME IN PERSON?

I am located in the Sydney suburbs.

If you're located locally and need assistance, get in touch and we can discuss your needs - I charge by the hour/day for in person tasks.
For the most part, Virtual Assistants work remotely and are contactable at any time, so feel free to message me.

CAN YOU TAKE CARE OF MY CUSTOMERS?

Absolutely! I specialise in customer service.

I am a fast learner who is capable of learning the ins and outs of your business quickly, to best assist with customer queries and concerns.
No problem is too big or small!
I can also take care of Instagram + Facebook direct messages.

Have another question? Please don’t hesitate to get in touch.